Product Availability Statuses

AJ Madison's IN STOCK Promise

At AJ Madison, we strive to ensure that our customers have access to a wide range of products that are readily available. Our IN STOCK Promise guarantees that items marked as 'in stock' are available for immediate shipping.

In-Stock Item Shipping Timeframes

Items that are in stock typically ship within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information.

Backorder Procedures

If an item is on backorder, it means that it is temporarily out of stock. We will notify you of the expected restock date and keep you updated on the status of your order. You have the option to wait for the item to become available or cancel your order for a full refund.

Special Order Items Policies

Special order items are products that are not regularly stocked and are ordered specifically for you. These items may have longer lead times, and we will provide an estimated delivery timeframe at the time of purchase.