Installation and Haul Away Services

It's Time for Your Delivery!

Find tips & information for a smooth delivery day. We offer many services and delivery options to accommodate your needs and make receiving your new appliances simple, safe, and hassle-free.

There's a Reason Why We Are a Household Name in Every Home

• In Stock Promise™
• Free Nationwide Delivery
• Haul Away & Recycling
• Professional Installation

We Make Delivery Easy!

FULL-SERVICE DELIVERY

Includes delivery to the room of your choice on the first floor of your home. Includes stairs from the street to the first floor and unboxing.

Does not include: plug-in, installation, removal of boxes/packaging, or removal of appliances.

These services may be added to your order for an additional charge at checkout or by calling us at 800-570-3355 (not available in all areas).

INSTALLATION OF NEW APPLIANCES

• Your appliance will be delivered and installed by an authorized third party
• The delivery team will unbox, set up, and connect your new appliances
• Installation kits are required and must be purchased to complete this service
• We'll also disconnect your old units if Haul Away service is purchased

Please note: Built-in appliances (wall ovens, cooktops refrigerators, ventilation) column refrigerators, freezers, and panel-ready appliances will require additional fees for installation and removal.

Call us at 800-570-3355 to add Installation to your order if not added at the point of purchase.

HAUL AWAY/REMOVAL OF OLD APPLIANCES

We will haul away your existing appliance, for an additional fee, if your old product is already disconnected and uninstalled.

(Appliance must be disconnected by the owner if install not purchased).

Call us at 800-570-3355 to add haul away/removal of old appliances to your order if not added at the point of purchase.

REMOVAL OF BOXES AND APPLIANCE PACKAGING

Once the services you requested are completed, the delivery team can remove appliance boxes and packaging materials for an additional fee.

Please note: in the unlikely event that appliances need to be returned you must retain the original packaging.

PREMIUM SERVICES

We Make it Easy

We offer many services to make your delivery and installation seamless.

• Extra stairs
• Heavy appliances (over 300 lbs.)
• Door removal of the appliance
• Appliance door reversal (refrigerator, washer, dryer)
• Delivery to remote locations, including ferry deliveries
• Delivery and installation of pro-style and built-in appliances including column refrigerators
• Fit Survey

If you are interested in any of the above services please call us at 800-570-3355 to add them to your order prior to delivery of your appliances.

FREE STANDARD DELIVERY SERVICE

Includes: delivery to your threshold

Does Not Include:

• Stairs
• Unpacking
• Plugin
• Installation
• Haul away/removal of old appliances

Additional services are available and must be ordered before your order is shipped. Call us at 800-570-3355 to add any additional services prior to the delivery of your new appliances.

THINGS TO CONSIDER FOR APARTMENT / HIGH-RISE DWELLERS

• Is there an elevator in the building?
• Is it a freight elevator or a passenger elevator?
• Does your building have delivery time frame restrictions or does the elevator need to be reserved in advance?
• Does your building require a Certificate of Insurance (COI) for delivery? If so, this needs to be requested and processed at least two days prior to your delivery.
• Ask your AjMadison appliance expert for assistance (additional processing fee applies). Call us at 800-570-3355.

Connect With US

We work closely with our clients to address a variety of design elements, including thoughtful space layouts and selecting the right appliances, whether in stock or customized for your project.

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DELIVERY & INSTALLATION INSTRUCTIONS

General Delivery Checklist

• Prep your delivery area
• Check the specifications section of the appliance's product page
• Carefully review measurements for the appliance location and walk the path that your appliance will take when it's being delivered
• Measure doorways, around the kitchen island, or any other areas where it might be a tight fit
• Be prepared to remove furniture, decor, and rugs to make the hall easily passable to prevent damage. If you're unsure, take pictures/videos, and we will be happy to assist
• You must have an adult (age 18+) present at your delivery time to receive and sign for the appliances (19 or older in Alabama or Nebraska)
• Ensure the outside path for delivery is free of snow, ice, and any debris
• Make sure to disconnect and remove your current appliance. An optional haul-away service is available for purchase

Refrigeration Delivery Checklist

Verify your existing electrical and water connections. Empty, unplug, and remove your old refrigerator.

WATER SHUT OFF: Before disconnecting or reconnecting a refrigerator water connection, locate the water shut-off valve to prevent flooding and damage.

NOTE: A water shut-off valve must be located within six feet of the refrigerator in order to install the new refrigerator.

TIP: For refrigerators with water and ice, a water line kit is needed for proper installation and will normally be sold separately.

LEFT HINGE REFRIGERATOR DOOR:

As you face the front of the refrigerator the handle is on your right and the hinges are on your left. The door opens to the left.

RIGHT HINGE REFRIGERATOR DOOR:

As you face the front of the refrigerator the handle is on your left and the hinges are on your right. The door opens to the right.

HINGE ORDERS:

• For the top freezer, bottom freezer, and column all-refrigerator, all-freezer models, please specify which way you want the door to swing open
• While some refrigerator doors are reversible, others must be ordered either hinge right or hinge left
• Always confirm the desired opening with your sales associate before your scheduled delivery date
• For side-by-side models, the refrigerator will be on the right and the freezer on the left when facing the refrigerator
• For French-door and 4-door models, the refrigerator compartment is on the top, and the freezer is below

Dishwasher Installation Checklist

• Check your hookup. In most cases, you'll need a standard 110-volt outlet within five feet of your dishwasher. Some require a junction box or hard wire
• Try to figure out what you have currently for a replacement
• If we are unable to install due to a plumbing or electrical issue we may need to return to complete the installation. Additional fees may be incurred
• Also, make sure there's a water shut-off valve underneath your sink. The valve should be free of corrosion and in good working condition with a standard metal connection

You'll need to buy a new DISHWASHER CONNECTION KIT. AjMadison technicians can't reuse existing parts for new appliance hookups.

Empty, unplug, and remove your old dishwasher, and make sure there's nothing obstructing the front legs (including trim or flooring).

FOR GAS RANGES:

Gas ranges require professional installation.

• Make sure you ordered a new gas appliance installation kit, as our technicians can't reuse existing parts for a new appliance hookup
• Make sure the range is compatible with natural gas or liquid propane based on your home needs

REQUIREMENTS FOR ELECTRIC, INDUCTION, AND DUEL-FUEL RANGES:

Gas ranges still need an outlet to power displays.

• Make sure you have the appropriate outlet to power your range
• AjMadison won't reuse existing parts for a new appliance hookup
• Empty, unplug, and have your old unit removed, and make sure there's nothing obstructing the front legs (including trim or flooring)

Cooktops Delivery Checklist

• Cooktops install into a dedicated opening in the counters
• Gas cooktops require a 110V outlet and a gas connection
• Electric and induction cooktops require a 220V outlet
• Cooktops should always be removed and installed by a professional
• It is important to review the installation instructions and specifications for your new product. These documents provide the countertop cutout and connection requirements for proper installation
• If your cooktop requires a 220V outlet, check the power supply in your home

Wall Ovens Delivery Checklist

• Wall ovens install into a dedicated opening in the counters
• Gas wall ovens require a 110V outlet and a gas connection
• Electric wall ovens require a 220V outlet
• Wall ovens should always be removed and installed by a professional
• It is important to review the installation instructions and specifications for your new product. These documents provide the cutout and connection requirements for proper installation
• If your wall oven requires a 220V outlet, check the power supply in your home

Ventilation Installation Checklist

• Ventilation hoods, or range hoods, come in various styles and sizes. Installation requirements may vary depending on the product
• Most vents are powered by a 110V power supply
• Ventilation hoods should always be removed and installed by a professional
• It is important to review the installation instructions and specifications for your new product. These documents provide ducting and electrical requirements for proper installation
• While most hoods connect to existing ductwork, some hoods may offer an optional recirculation accessory for non-ducted installation

TIP: Make sure to measure your ceiling height and review any local building codes related to ventilation.

Over-the-Range Microwaves Installation Checklist

• Over-the-range microwaves are dual purpose as they serve as a microwave and ventilation
• Over-the-range microwaves are powered by a 110V power supply
• Over-the-range microwaves should always be removed and installed by a professional
• Reviewing the installation instructions and specifications for your new product is important. These documents provide ducting and electrical requirements for proper installation
• While most venting microwaves connect to existing duct work, they also ship with an optional charcoal recirculation kit for non-ducted installation
• We do not offer cabinet modifications

Washers Installation Checklist

• Check your hookup. In most cases, you'll need a three-prong 110-volt outlet within five feet of your washer
• Make sure there are hot and cold water shut-off valves that are no more than four feet from where the washer will be connected
• The valves need to be free of corrosion, with standard metal connections that won't need to be modified to work with the new parts
• A new washer connection kit will need to be purchased

This is important if you purchased AjMadison's installation service, as our technicians can't reuse existing parts for a new appliance hookup.

• If you are stacking your washer and dryer, make sure to purchase a stacking kit to properly stack your appliances
• If you plan to put your washer in a closet please allow approximately 6" at the rear of the machine for plumbing, venting, clearances, ductwork, etc. Please also allow for open-door swing clearance
• If you are planning to put the washer on a pedestal base, you will need a new matching pedestal
• Empty, unplug, and remove your old washer

Dryer Installation Checklist

• Check your hookup to make sure you have a ventilation port
• You will need a three-or four-prong 220-volt outlet within five feet to power your dryer
• Please review the appliance's product specification sheet to verify the exact outlet necessary for connection
• You'll need a new 220-volt dryer cord & a semi-rigid vent kit

Note: For dryers with a steam feature, you may also need an additional steam dryer hose, depending on the model. Review the appliance's product specification sheet or consult with one of our knowledgeable representatives.

• If you are stacking your washer and dryer, make sure to purchase a stacking kit to properly stack your appliances
• If you are planning to put the dryer on a pedestal base, you will need a new matching pedestal
• Empty, unplug and remove your old dryer

Air Conditioner Installation Checklist

• Clear the window opening and remove the screen
• Check the power supply. What kind of plug does the unit have? What type of wall outlet do you have? Make sure the circuit can handle the operation of the unit
• Residential homes have circuits rated for a total of 15 amps of electricity
• Smaller air conditioning units work with a standard 125-volt/15 amp plus commonly found in most homes
• Larger air conditioning units require a 220-volt outlet. In that case, an electrician may be needed to upgrade your circuitry
• Many air conditioners require a grounded three-prong outlet
• If you are installing the air conditioner into a wall, a sleeve, which holds the air conditioner in the wall, will be needed to support the weight of the air conditioner

TIP: Experts recommend that an air conditioner run on its own circuit to avoid electrical overload.

NOTE: If you have purchased a unit with a larger BTU capacity (usually 10,000 BTUs and up), they are too dangerous to install in one piece because they are much heavier. In this case, we recommend you hire a professional to install these units, which require a slide-out chassis.

AjMadison Installation Services

AjMadison offers appliance installation services nationwide for the following appliances*:

• Ranges (Gas & Electric)
• Cooktops
• Wall Ovens
• Microwaves
• Refrigerators with Water dispensers or Ice Makers
• Dishwashers
• Ice Makers
• Wine Refrigerators
• Washing Machines
• Dryers (Gas & Electric)
• Pro Appliances

Note: Appliance installation is provided by a third party, and there may be an additional charge. Not all services are available in all locations. Enter your zip code during checkout to view all available services.